Introducing FlowPath Work Order AI Automation Package: Your 24/7 Digital Maintenance Coordinator
Facility managers know the challenge: work orders come in from every direction-email, text, calls, forms, and more. Keeping up, prioritizing, and ensuring nothing falls through the cracks can feel impossible, especially when you’re juggling hundreds of requests across multiple sites.
That’s why FlowPath is excited to announce our new Work Order AI Automation Package– a game-changer for maintenance teams looking to streamline operations, boost accountability and work smarter, not harder.
Let’s dive in:
What Is the Work Order AI Automation Package?
FlowPath’s Work Order AI Automation Package transforms your CMMS from a reactive helper into a proactive force working behind the scenes. This new automation package empowers your AI Assistant to autonomously parse, monitor, and analyze work orders– catching delays, duplicates, and missing information, and taking action based on your instructions.
How Does It Work?
The automation package is built around three powerful components, each handled by specialized AI Agents:
1. Inbound Parsing: Smarter Work Order Intake
Work orders can now be submitted via email, text, calls, external forms, Slack, and more. The Inbound Parse Agent reviews each submission, even if the category or location is missing or incorrect, and intelligently assigns the right fields based on the description. You can now send notifications from other systems to FlowPath and without complicated integration setup, match and route exactly where you need it to go..
2. Monitoring: Never Let a Work Order Slip Through the Cracks
The Monitoring Agent continuously scans all open work orders, flagging those that are overdue, unassigned, or missing key information. It can auto-assign tasks, add comments, escalate issues, and ensure every work order has the right documentation, without you lifting a finger. If a work order sits too long without updates, the Agent will nudge the right people or escalate as needed, following your instructions at decision time.
3. Analysis & Trends: Actionable Insights, Instantly
FlowPath’s Work Order AI Automation Package doesn’t just track work orders, it learns from them. The Analysis & Trends agent analyzes repair frequency, labor hours, costs, and asset performance to help you forecast needs, balance workloads, and spot trends before they become problems. Get alerts when labor costs spike, receive weekly performance summaries, and see forecasts for completion rates and resource allocation, all without hiring a data scientist.
Key Benefits
- Inbound Parse: The AI parses and triages new requests, ensuring accurate routing and eliminating manual data entry.
- Continuous Monitoring: The system scans all work orders, catching delays, missing information, or unassigned tasks, and takes action automatically based on user-defined instructions.
- Proactive Analysis and Trends: AI-powered insights help forecast workload, identify cost spikes, and optimize resource allocation with tailored alerts and dashboards.
- Customizable Workflows: Tailor the AI’s actions and alerts to fit your team’s processes and priorities.
Who Is the Work Order AI Automation Package For?
Whether you manage schools, logistics facilities, or commercial campuses, FlowPath’s Work Order AI Automation Package is designed for facility managers, technicians, and administrators who want to do more with less-and never worry about something slipping through the cracks again. If you’re using a CMMS or work order management software, this new AI Automation package is for you.
How to Get Started
The Work Order AI Automation Package is available as an add-on to any FlowPath customer and can be enabled instantly, for purchase, under AI Assistant settings. It’s your always-on safety net, ready to help your team work faster, smarter, and with greater confidence.
Ready to see how FlowPath’s Work Order AI Automation Package can transform your maintenance operations? Contact us for a demo and discover a smarter way to manage your facilities.
